Privacy Policy

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier, and date of birth (verifying you are 18+).

Contact Data: includes billing address, email address, and telephone numbers.

Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.

Usage Data: includes information about how you use our website and services.

Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you.

We use information held about you in the following ways:

To register you as a new customer and manage your account.

To process and deliver your requests and services.

To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

To administer and protect our business and this website (including troubleshooting, data analysis, testing, and system maintenance).

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, and the potential risk of harm from unauthorized use.

We may share your personal data with internal and external third parties (such as service providers acting as processors). Whenever we transfer your personal data out of the United Kingdom, we ensure a similar degree of protection is afforded to it by ensuring at least one of the legal safeguards is implemented, such as using specific contracts approved for use in the UK.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at [email protected].

We keep our privacy policy under regular review. This version was last updated recently. Historic versions can be obtained by contacting us.